Services that carry you from quote to long-term support

Hardware is only half the job. Our services team handles procurement, deployment, training and ongoing support so your technology keeps working long after installation day.

IT Procurement & Consulting

Needs assessment, vendor sourcing and budget planning to make sure every dollar spent fits your actual requirements.

  • Technology needs assessments
  • Vendor & volume sourcing
  • Budget & lifecycle planning

Deployment & Rollout

Imaging, asset tagging, on-site installation and scheduled rollout logistics for deployments of any size.

  • Device imaging & configuration
  • Asset tagging & inventory setup
  • On-site installation teams

Managed IT & Support

24/7 monitoring, helpdesk and on-site break-fix coverage so small issues never become downtime.

  • 24/7 network & device monitoring
  • Helpdesk & remote support
  • On-site break-fix visits

Training & Onboarding

Staff and faculty training so new devices and systems get adopted quickly, not shelved.

  • Admin & end-user training sessions
  • Documentation & quick-start guides
  • Train-the-trainer programs

Lifecycle & Asset Management

Ongoing tracking of warranty status, refresh cycles and depreciation across your entire fleet.

  • Asset tracking dashboards
  • Warranty & refresh scheduling
  • End-of-life recycling & data wiping

Security & Compliance

Endpoint protection, patching and compliance-aware configuration for regulated and education environments.

  • Endpoint protection & patch management
  • CIPA / HIPAA-aware configuration
  • Incident response support
How We Work

From first call to go-live, in four steps

01

Assess

We review your current environment, budget and timeline to understand what success looks like.

02

Design

We propose a hardware and support plan matched to your constraints, with a clear quote and timeline.

03

Deploy

Devices are configured, tagged and rolled out on-site or shipped direct, scheduled around your calendar.

04

Support

Ongoing monitoring, helpdesk access and a dedicated account engineer keep things running.

Support Plans

Managed support built around your risk tolerance

Essentials

Business-hours helpdesk and remote support for small teams and single-site organisations.

  • Business-hours helpdesk
  • Remote troubleshooting
  • Quarterly health checks
Most Popular

Professional

24/7 monitoring plus scheduled on-site visits for growing businesses and single campuses.

  • 24/7 monitoring & alerting
  • Monthly on-site visits
  • Priority ticket response

Enterprise / District

Dedicated account engineer and multi-site coverage for larger organisations and school districts.

  • Dedicated account engineer
  • Multi-site SLA coverage
  • Custom reporting & audits

Let's scope the right service plan for you

Every organisation is different — tell us about yours and we'll recommend a starting point.

Book a Consultation